national cultures

business protocolChinacustomsetiquetteICC

Spotlight on Chinese Business Protocol & Etiquette

Today is the first installment in a new intermittent series in which we put the spotlight on different business cultures around the world. Read the notes on Chinese business culture below and see how they compare to your country. Which aspects are different? Which are the same? Greetings You must greet the oldest person first. You don’t have to be serious all the time. The Chinese have a great sense …

communicationdimensions of culturehigh-context vs low-contextICCmisunderstanding

How to Communicate Clearly to Avoid Misunderstanding

Because of cultural differences, a statement as (seemingly) simple as “It’s warm in here” can be understood differently. The cultures in the world can be roughly divided into two types of communication styles: high-context and low-context. High-context cultures rely on shared background understanding and knowledge to convey their meaning. Thus, in a high-context culture, the statement “It’s warm in here” could be a polite way of asking someone to open …

conflictdimensions of cultureICCnational cultures

Cultural differences in dealing with conflict

In the last lesson we looked at one of the primary fundamental cultural differences: individual vs collective orientation, otherwise known as “me vs we”. Most people in the world live in cultures that are collectivist. They grow up in an extended family that can include parents, siblings, aunts and uncles, cousins, grandparents, household help, or other housemates. This “in” group is at the core of the person’s sense of belonging, …

core valuesdimensions of cultureICCnational cultures

Core value: “Me vs We” — an introduction

In the last lesson, we introduced the concept of core values. We also looked at why understanding your own core values is the first step in developing good intercultural competence — the ability to connect well and prevent or overcome misunderstandings with anyone from any culture. One of the most fundamental value differences is whether we are oriented more towards the success and well-being of the group or towards the …

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3 STEPS TO SUCCESSFUL CROSS-CULTURAL BUSINESS NEGOTIATION

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